Walt Disney World Doesn’t Live Up To Its Hype
by Barbara Ann Weibel at Hole In The Donut
Despite the fact that I’ve lived in Florida for more than two years, I still hadn’t been to Walt Disney World. Last week, however, I seized the opportunity to rectify this when my sister called from Illinois to say her daughter’s choral group would be performing at the park. Not only did I have the time, I now had the perfect excuse to visit what I have always considered to be one of America’s greatest theme parks.
Unfortunately, what began as an eager enterprise soon became mired in frustration. First, I found the Disney website to be virtually unnavigable and lacking in the most basic information. When I finally drilled down to the page where I could book tickets, it hung and refused to go anywhere. Even when I called the toll-free number, I could not reach a customer service representative who was able to adequately explain how the myriad “park passes” worked and was forced to buy the one I thought might work the best, given that my niece’s numerous performances were scheduled in several areas of the park over three days.
Next, I needed to determine the driving distance from Sarasota to the Magic Kingdom so that I could arrange to meet my family at a specific time the following day. After at least 30 minutes of searching through Disney’s various websites, I finally discovered a page with driving directions, but it said only: “Drive east on I-4 until you get to the signs for Walt Disney World.” Not at all helpful. I know the park is in the Orlando area, but where in the Orlando area? I resorted to mapquest, but it would not work using “Walt Disney World” as an address, so I returned to the Disney website and was stunned to discover that there is no address or town name to be found anywhere on the site.
Still not sure of the exact location of the Magic Kingdom, I set out early the next morning, and it is a good thing I did. Upon arriving I caught the tram to the transport center, picked up my tickets at will call, and hopped aboard a ferry to the main entrance, reaching it just as the turnstile computers broke down. Entry requires not only scanning of the barcode on each ticket, but also fingerprint scanning; lacking this, a guest could potentially use a two-day pass for three days. No one was being allowed through until the computers came back on line. People groused and grumbled as we cooled our jets for half an hour while park employees tried to rectify the problem. Finally, everyone was allowed to enter, even though the computers were still not working.
Once inside the park, I fought my way down a crowded Main Street during the midday parade and finally located my family – thank goodness for the orange T-shirts they all wore! The kids headed off on their own for a few hours and I joined the adult chaperones to explore the park. I wish I had better things to say about the rest of the day, but unfortunately the rides were lame and seemed designed solely to expose us to stores full of Disney merchandise. Aside from the two parades, where Mickey Mouse, Minnie Mouse, and the other Disney characters appeared in several incarnations, I never saw a character in the park the entire day. Frankly, the only really enjoyable event was the 9 p.m. fireworks show at the castle – it was truly spectacular – but the overwhelming experience was one of crass, in-your-face commercialism.
My second day at Epcot was a much different experience. I was fortunate to arrive during the annual International Flower and Garden Festival, which features dozens of intricate topiaries. Beginning with Cinderella’s grand coronation and her court, which frames Epcot’s iconic silver globe at the main entrance, each of the Disney characters were crafted from plants and blooming flowers and scattered throughout the park.
Epcot’s grounds are stunning and the rides in Future World are educational and interesting, however the most fascinating part of this park lies in its World Showcase. Built around a circular lake, each of its eleven Pavilions showcase a different country. Walking into the Mexico Pavilion is like being transported instantly to the central plaza of a Mexican village. The biergarten is the main attraction in Germany and at the United Kingdom Pavilion visitors can relax in a town square and munch on authentic fish and chips. The absolute best part of the day was attending the 360 degree Circle-Vision travelogue films presented by China, Canada, and France, although munching my way through a smorgasbord of international food all day was great fun as well.
With one bad Disney experience and one good experience behind me, it seemed that my visit to Downtown Disney on day three would be the tie-breaker. Comprised of three sections – West Side, Marketplace, and Pleasure Island – Downtown Disney is nothing more than one long shopping center built on the shore of a large man-made lake. The development seemed out of place and neglected; in fact, all the nightclubs in Pleasure Island were closed in September of 2008 in preparation for a “transformation,” although there was no apparent work underway.
Disney advertises the center as: “an appealing place to take a break from Disney Theme Parks and Water Parks—especially if you’re in search of Disney merchandise. Check out the largest Disney character store in the world.” Let me see if I’ve got this straight. Even though I have already been subjected to endless displays of merchandise at the Magic Kingdom and Epcot, Disney suggests that I “take a break” and immerse myself in the relaxing experience of shopping at the largest Disney character store in the world at Downtown Disney. Puh-lease!
Fortunately, I was not there to shop. I was there to hear my niece perform. Grabbing a ringside seat in the lakeside open air amphitheater, I thoroughly enjoyed the choir’s program of big band, renaissance, and patriotic numbers. Now that was an appealing break. It’s also the only reason I’d ever return to Downtown Disney.
I was more than disappointed with my visit to Walt Disney World and, with the exception of Epcot, would not return. Although I could have stayed longer and checked out some of the other attractions like Hollywood Studios or Animal Kingdom, I was convinced that they would be more of the same, so I headed home. For me the only saving grace was that as a Florida resident, I could purchase a two-day pass for $99, but I pity the folks that fork out the full price of admission.
Photos courtesy of Barbara Weibel
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15 Responses
Sounds like you went into the trip with a negative attitude; it is difficult to enjoy “the happiest place on earth,” if you are an Eeyore. The saddest thing is that you had to spend a day at Downtown Disney rather than at Animal Kingdom or Hollywood Studios. Hollywood Studios has the best rides, Epcot the best food, and Animal also has a fun atmosphere. My family had such a great time at Disney, we started planning our next trip as soon as we got home.
Sorry you had such a sour experience. WDW is my family’s favorite place. My oldest daughter even took a semester off from school to work at the Tower of Terror this Spring. The rest of us are going down at the end of April for a quick weekend to visit her and celebrate my youngest daughters 11th b-day. Then we go back for two full weeks in August, and again in October 2010 for daughter #3 14th b-day.
Bummer that the start of your trip went so badly, it probaby made it hard to keep a good attitude about the trip as a whole. I have been to Disney World twice, and we were lucky both times to not run into any major issues (except for kid tantrums, which tend to be at elevated levels down there!) I agree that Epcot is a wonderful park. Of the 4 main parks, I think Epcot and Animal Kingdom are my favorites, so if you give it another try I recommend focussing on those parks. We also booked a package deal w/ air so we didn’t have to deal with any transportation issues except getting on the right Magical Express bus. It was very easy…
Lunchbox Obsesseds last blog post..Outdoor Preservation and Picnics Can Go Hand in Hand
Disney is not responsible for your ordering tickets trouble, or finding it on a map. That’s an internet problem, and your lack of knowing it’s Lake Buena Vista. Do you live under a rock? Please, go to Universal Studios, and take your negativity with you. You can’t appreciate the magic that is Disney, we don’t want your whining in our park.
well +%$# U…cause disney world is truly the happiest place on earth and any on who didnt like there trip there is either a total loser or a horable planner. And if u were smart enofff to realize that the park map has about 10 spots to see disney charectors at. ALL DAY! Plus down town disney and plesure island is a NIGHT PLACE U @$$ . SO it is empty at day cause those peaple are at the parks or hotel. Pleaser island is a night club not a day club! so dont trash talk THE HAPPIEST PLACE ON EARTH because your a bad planner and a STUPID OFFICE MONKY..WELL WORST THEN THAT!!! so go to disney again,,this time with a brain !!!!!!!!!!!!!!!!!!
[...] Walt Disney World Doesn’t Live Up To Its Hype [...]
Haven’t been to WDW yet but have been to Disneyland several times and even though we’ve experienced some very crowded times when it made it almost unbearable, I can’t think that I’ve ever had a “bad” experience. It’s all about the mindset I suppose. Disney parks are supposed to be about an “escape” at least they are for me. Of course I know enough about Disney parks now to know when are the least busy times to visit as well as how to best optimize my time there.
Hope to visit WDW this year… in October when it is less busy and not so hot.
[...] of Crescent Lake. That means EPCOT’s International Gateway Entrance – the one nearest the “World Showcase” area of the theme park – is just a walk or short boat ride away. Disney’s Hollywood Studios [...]
Wow, I haven’t been to WDW in 30 years, but planning to go in a few weeks. The one thing I have learned is that it is not a place to just ’show up’. You have to do your home work and there is so much on the internet, I can only assume you are a newbie to the internet too, not to find it. I agree with the others, go again, but with a better attitude and a lot more research. And, stop blogging about stuff you know nothing about.
so you just kinda showed up didn’t you? and by the way you wrote this article i don’t think you live in florida. stop blaming disney for the fact that you went in unprepared. i could keep going, but i have a life to live, unlike you debbie downer.
Disney Magic Kingdom was an absolutely overhyped confined little DUMP filled with LAME rides and lengthy lines. An absolute rip-off. The prices they charge for that crap are really something.
I had such great expectations for a family day out with the wife and kids, having spent hundreds of dollars for a dream day at the famed Disney Magic Kingdom. My goodness what a let-down. We sooooo regretted wasting our day at that place. So boring, long lines, and tghe ”rides” were like somethinmg out of the 50s. Tell me, what exactly does Disney do with all that money they make? The nameless amusement park down tyhe road from our hotel on International Drive had FAR BETTER RIDES which our kids loved, and they cost next to nothing cxompared to the hundreds we shelled out for Disney ”magic” kingdom.
Magic my bum cheeks!!
Thieves!!
Are you serious? People like you annoy me. You’re the ones who are always slow on the uptake. The ones that you always hear complaining. “But whyyyyyyyyyy are those people going in front of me?” Because they did their homework and got a fastpass. “But whyyyyyyyyyyyyyy can’t I see the parade?” Because you didn’t pay attention to the route and the time and showed up late and got a bad spt. “But whyyyyyyyyy, WHINE.”
Pathetic. You and the last two commenters are sad representations of what the whiny ass people in this country are coming to. Please, feel free to stay at home. Myself and most of the other commentators on this post will do lovely without your incessant whining and, no doubt, your bratty ass kids, too.
Been there 3 times and this time was the big family get together.
Disney is a fun thing irrespective of the price etc, its’ the thrill of being in Florida and doing the WHOLE package that makes for your 2 weeks or whatever!
I think that Disney prices have risen way too high in the last 5 years (7-12 bucks for parking, 79 bucks for day ticket) but us Brits get good package deals online to reduce the cost, by quantity especially! Still not a s cheap as it used to be but still great value considering we get to see the USA as well!
I’ve just visited out of season yet again as I always do, ‘cos i worked out that ppl are back at work and school in the good ol’ US of A, so its’ straight in, and straight on (as it was in Sea world also, Manta and Kraken rides included!!!!). Very little queueing time.
Magic Kingdom was as good as it has always been, flippin’ brill. The people are very polite and friendly and amiable and happy etc etc. In fact, youz Americans are the tops for saying hello howdy doody hiya to us Brits! Infectious, without fault, and you should be proud of yourselves for being the hosts and hostesses with the mostess!
BTW? Have you asked ppl who have been to Eurodisney? They will tell you the French are ignorant and totally pathetic towards anyone who doesn’t share their accent (BTW my mom and dad-in-law are In France and they concur … if you ain’t French, don’t bother going to France cos they hate you!) Eurodisney is rank!
And it’s expensive and a scaled down version of Disney in Florida, you can see it in a day!
All in all, it might be a bit more expensive than years ago, maybe not as good or as intense as other parks and totally OTT but it delivers what it says on the package. Kids love it, grown ups love it, and the fireworks are the tops!
WOW! I’ve been on airboats in the swamps in Florida and seen alligators on their nests with their 20 or so hatchlings round them ‘cos the airboat captain has found a nest and shows it and kee4ps it secret from the other captains. What price that?
My 7 year old has lifetime memories now from the “overpriced, overhyped, and over-rated” Disney that you’re poo-pooing. Glad I went there, and I will take her back at any price just to relive the smile on her face again and again.
Aaah! I get it now!
The internet narcissist posts then glorifies in the fact that they can read responses but never have to respond to their critics!
Publish and be damned!
How droll and simplistic is it when people can Blog away, all day, every day, about their mundane everyday life and push forth their simplistic views on the things they see and do in this world, and never have to respond to any criticism, constructive or otherwise!
You post an opinion about how Disney doesn’t live up to its’ hype, then move on as if you’ve just brushed a fly off your shoulder!
No response to people who have challenged your opinion or asked for greater clarity? No explaination. Just a write-up and “we move along!”
You Blog and therefore you are!
How sad!
Narcissism …
Read about it and understand what it means.
A good Blogger takes the time and effort to respond to their critics!
Narcissists just look in the mirro all day long!